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Skills
Overview
- 30+ years combined experience - Store Manager, Service
Manager, Shop Owner
- Writing estimates - billing / job cost estimation for
customers and insurance companies
- 9+ years computer experience – Microsoft Windows
environment, 2000, XP, PC repair, networking
- 22 years Goodyear Business Management System (GBMS)
- 25+ years mechanical experience - ASE Master Technician
- 25+ years welding and metal fabrication; auto body restorations,
custom projects
- Retail / wholesale sales - high performance, racing parts
Responsibilities
- Customer satisfaction
- Service Writer – sell appropriate service work to
customer, create estimates, vehicle scheduling
- Maintain inventory control, order parts and materials
- Competitive price / value shopping
- Process daily cash, including cash reconciliations and
bank-deposit preparation
Employee Management
- Hire, train, and supervise technicians in mechanical craftsmanship,
technical applications, quality control, and customer service
- Manage employee hours, overtime, and time cards
- Oversee technician recommendations regarding customer
vehicle repairs
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